Pogoji uporabe (see english version below)

Uporaba spletnega mesta 

Z uporabo, ogledom, prenosom, predpomnjenjem, shranjevanjem in / ali drugačno uporabo spletnega mesta, storitev ali funkcij, ki jih ponuja spletno mesto ali drugače in / ali vsebina spletnega mesta, se na kakršen koli način strinjate z vsemi pogoji in spodaj določenimi pogoji ter se odpovedujejo kakršni koli pravici do nejasnosti ali napake v tej pogodbi. Če se ne strinjate z vsemi temi pogoji, prosimo, da ne uporabljajte tega spletnega mesta in ga takoj zapustite. Pridržujemo si pravico, da po lastni in absolutni presoji kadarkoli spremenimo, dodamo ali odstranimo dele teh pogojev brez predhodnega obvestila in, če ni drugače navedeno, bodo takšne spremembe začele veljati takoj; zato te pogoje redno preverjajte. Če boste po objavi sprememb te pogodbe še naprej uporabljali spletno mesto, boste te spremembe sprejeli. 

Upravičenost 

Spletno mesto je na voljo samo fizičnim in pravnim osebam, ki lahko v skladu z veljavno zakonodajo  sklenejo pravno zavezujočo pogodbo. Brez omejevanja zgoraj navedenega, spletno mesto in storitve, ki jih ponuja, niso na voljo mladoletnikom. Če ne izpolnjujete pogojev, spletnega mesta ne smete uporabljati. Jamčite, da ste stari osemnajst (18) let ali več, ko rezervirate sobo na tej strani. Če ste mlajši od osemnajst let, se lahko za pomoč obrnete neposredno na hotel. Prav tako jamčite, da ste zakonsko pooblaščeni za rezervacije potovanja in / ali nakupe zase ali za drugo osebo, za katero ste pooblaščeni. To spletno mesto lahko uporabljate samo za zakonite rezervacije ali nakupe in ga ne smete uporabljati za nobene druge namene, vključno brez omejitev, za kakršne koli špekulativne, lažne ali goljufive rezervacije ali kakršne koli rezervacije v pričakovanju povpraševanja. Pridržujemo si pravico do preklica ali spreminjanja rezervacij, kadar se zdi, da je stranka vpletena v goljufivo ali neprimerno dejavnost ali v drugih okoliščinah, kadar se zdi, da rezervacije vsebujejo napako ali so posledica napake ali poskusa izogibanja hotelskim politikam in pogojem. Razumete, da se vam lahko zaradi prekomerne uporabe ali zlorabe rezervacijskih zmogljivosti tega spletnega mesta zavrne dostop do rezervacij. Rezervacije enega ali več posameznikov ali agencije na spletnem mestu v imenu enega ali več predlaganih gostov, ki vključujejo več kot devet (10+) sob v istem hotelu za isto obdobje bivanja, je treba opraviti neposredno preko hotela. Če je v istem hotelu rezerviranih več kot devet (10+) sob za isto obdobje bivanja na kakršenkoli drug način, si pridržujemo pravico do preklica ali določitve dodatnih zahtev za takšne rezervacije. Nekatere postavke imajo posebne zahteve glede upravičenosti. Vaša odgovornost je preveriti ali izpolnjujete pogoje za ceno, ki ste jo rezervirali. Hoteli niso dolžni upoštevati stopenj, če ne izpolnjujete pogojev. 

Avtorske pravice

Vsa gradiva na spletnem mestu so zaščitena z avtorskimi pravicami podjetja PAC d.o.o. ali njegovih hčerinskih družb ali povezanih družb in / ali tretjih oseb, dajalcev licence in posameznikov. Nobenega gradiva s spletnega mesta ali katerega koli drugega spletnega mesta, katere so v naši lasti, v upravljanju, licenciranju ali nadzoru nas ali naših podružnic, ni dovoljeno kopirati, „izluščiti“, reproducirati, znova objavljati, naložiti, objavljati, prenašati ali distribuirati na kakršenkoli način. Za namene teh pogojev je uporaba kakršnega koli takega gradiva na katerem koli drugem spletu, internetu, intranetu, ekstranetu ali drugem spletnem mestu ali računalniškem okolju prepovedana. Vse blagovne znamke, storitvene znamke in trgovska imena so last nas. Brez predhodnega izrecnega pisnega soglasja ne smete oblikovati ali uporabljati tehnik uokvirjanja, da bi priložili katero koli od naših blagovnih znamk, logotipov ali drugih lastniških informacij (vključno s slikami, besedilom, postavitvijo strani ali obrazcem). Brez predhodnega izrecnega pisnega soglasja ne smete uporabljati nobenih meta oznak ali kakršnega koli drugega "skritega besedila", ki uporablja naše ime, blagovne znamke ali druge lastniške podatke. 

Vsebina 

Povezave do drugih spletnih mest, za katere menimo, da bi vas lahko zanimale, so vam na voljo. Z omogočanjem teh povezav ne odobravamo, sponzoriramo ali priporočamo takšnih spletnih mest ali materialov, ki jih širijo ali storitve, ki jih zagotavljajo, in ne odgovarjamo za materiale, storitve ali druge situacije na kateri koli drugi strani ali v zvezi z njo ali iz nje. Med brskanjem po internetu in uporabo strani bodite previdni. Zavedati se morate, da vas lahko, ko uporabljate spletno mesto, le-ta lahko usmeri na druga spletna mesta, na katera ne moremo vplivati. Na straneh spletnega mesta obstajajo povezave do drugih spletnih mest, ki vas vodijo izven spletnega mesta. Če na primer "kliknete" na oglasno pasico ali rezultat iskanja, vas lahko "klik" odstrani iz spletnega mesta. To vključuje povezave oglaševalcev, sponzorjev in partnerjev z vsebinami, ki lahko uporabljajo naše logotipe kot del pogodbe o skupni blagovni znamki. Ta druga spletna mesta lahko uporabnikom pošiljajo lastne piškotke, zbirajo podatke, zbirajo osebne podatke ali vsebujejo informacije, ki se vam zdijo neprimerne ali žaljive. Poleg tega lahko oglaševalci na spletnem mestu uporabnikom pošiljajo piškotke, ki jih ne nadzorujemo. Pridržujemo si pravico do onemogočanja povezav s spletnih mest tretjih oseb na spletno mesto. 

Ne identificiramo se z nobenimi spletnimi stranmi oz. njihovo vsebino, ki so navedene v imeniku spletnega mesta. Posledično ne moremo biti odgovorni za točnost, ustreznost, skladnost z avtorskimi pravicami, zakonitost ali spodobnost gradiva, ki ga vsebujejo spletna mesta, navedena v rezultatih iskanja ali drugače povezana s spletnim mestom. Upoštevajte, da kadar koli objavljate podatke po spletu, jih lahko zbirajo in uporabljajo osebe, ki jih ne poznate. Ne moremo zagotoviti varnosti vseh informacij, ki jih razkrijete v spletu; takšna razkritja dajete na lastno odgovornost. Izrecno zavračamo kakršno koli odgovornost za točnost, vsebino ali razpoložljivost informacij, ki jih najdete na spletnih mestih, ki vodijo do spletnega mesta ali z njega. Ne moremo zagotoviti, da boste zadovoljni z vsemi izdelki ali storitvami, ki jih kupite na spletnem mestu ali na spletnem mestu tretjih oseb, ki vodi do spletnega mesta ali iz njega ali vsebin tretjih oseb na spletnem mestu. 

Ne podpiramo nobenega blaga, prav tako nismo naredili nobenega koraka v smeri potrjevanja točnosti ali zanesljivosti informacij, ki jih lahko vsebujejo spletna mesta ali vsebine takšnih tretjih oseb. Ne dajemo nobenih izjav ali jamstev glede varnosti kakršnihkoli informacij (vključno z, brez omejitev, kreditnimi karticami in drugimi osebnimi podatki), ki bi jih morda morali dati katerikoli tretji osebi, s tem se nepreklicno odpovedujete vsakemu zahtevku proti odškodovanim strankam v zvezi s takimi spletnimi mesti in vsebino tretjih oseb. Priporočamo vam, da opravite preiskavo, za katero menite, da je potrebna ali primerna, preden nadaljujete s katero koli transakcijo v spletu ali zunaj katere koli od teh tretjih oseb.

Cene

Vse cene so v EUR (evrih) in vključujejo DDV, če ni izrecno navedeno drugače.


Garancijska politika rezervacije

Vse rezervacije morajo biti podprte z veljavno kreditno kartico ali z gotovinskim pologom, da se pokrije dolžina bivanja kot garancija in da se rezervacija potrdi.


Dokumentacija za prijavo in zasebnost

Ob prihodu in prijavi je osebni osebni dokument obvezen dokument v skladu z veljavno slovensko zakonodajo


Davki

Turistično takso in promocijsko takso je treba plačati ločeno ob odhodu, zato sta na računu prikazana kot ločeni obvezni dodatni postavki.

Politika odpovedi

 Izven sezone (4.1. - 30.6 .; 1.9. - 24.12.)

Gostje lahko kadarkoli odpovedo rezervacijo vse do izključno 7 dni pred prihodom.
Odpoved rezervacije do 48 ur pred prihodom stane 30% celotnega zneska rezervacije.
Za odpoved od 48h do 0h pred prihodom se zaračuna poln (100%) znesek rezervacije.

Visoka sezona (25.12. -. 4.1., 1.7.-31.8.)
Gostje lahko brezplačno odpovedo rezervacijo kadarkoli do 14 dni pred prihodom.
Odpoved do 96 ur pred prihodom stane 30% celotnega zneska rezervacije.
Za odpoved od 96h do 0h pred prihodom sezaračuna poln (100%) znesek rezervacije.


Politika odpovedi s posebnimi ponudbami in / ali promocijami in / ali paketi se lahko razlikuje.


Koča in apartmajska hiša Suha pri Savici:
Gost lahko rezervacijo odpove 60 dni pred prihodom (varščine v višini 30% ni mogoče vrniti).

Odpoved s strani sobodajalca:

Sobodajalec lahko odpove rezervacijo kadarkoli v primeru višje sile, oziroma če ugotovi, da gost ne bo izpolnjeval hišnega reda.


Možnosti plačila

Možne oblike plačila so bančno nakazilo, kreditne kartice in debetne kartice ter gotovina.

Sprejemamo kreditne kartice: MasterCard, Visa.

Sprejemamo debetne kartice: Maestro

Vse stroške je treba v celoti poravnati ob odjavi. Če imate 7 ali več dni bivanja, PAC d.o.o. lahko zahteva kritje stroškov do tega dne.

V primeru, da so stroški slučajno izpuščeni in pozneje priznani, na primer gostje, ki niso prijavili uporabe mini bara ali uporabe drugih plačljivih hotelskih storitev in / ali računovodskih napak pri odjavi, PAC d.o.o. si pridržuje pravico, da po vašem odhodu bremeni kreditno kartico.


Otroci

Otroci do 3.99 let bivajo brezplačno.
Otroci, od vključno 14 let, se obravnavajo kot odrasli in zato plačujejo polno ceno.

Pri rezervaciji je treba upoštevati starost otrok. Za otroke, starejše od 14 let, ki se obravnavajo kot odrasli, je zato treba označiti kot odrasle.

Otroške posteljice so na voljo z doplačilom.


 Parkirišče

Hostel ponuja omejeno število brezplačnih parkirnih mest. V avtu ne puščajte dragocenosti ali denarja. Ne prevzemamo odgovornosti za varnost avtomobilov.


Politika prijave in odjave

Prijava je na dan prihoda po 14.00. Če se gostje želijo prijaviti pred časom prijave, doplačajo 20 EUR.

Odjava je na dan odhoda do 10.00. Če se na dan odhoda ne odjavite pravočasno, vam zaračunajo strošek pozne odjave v višini 20 EUR.


Politika odpovedi skupine

V visoki sezoni

Več kot 45 dni pred prihodom: Brez stroškov
44 dni do 15 dni pred prihodom 50% aranžmaja
14 dni do 0 dni ali brez nastopa: 100% dogovora

V nizki sezoni

Več kot 30 dni pred prihodom: Brez stroškov
29 dni do 10 dni pred prihodom 50% aranžmaja
9 dni do 0 dni ali ne pred prihodom: 100% dogovora


 Politika kajenja

Po slovenski zakonodaji je kajenje v stavbah po državi strogo prepovedano. Kajenje je posebej prepovedano v sobah hostla. Za neupoštevanje kadilske politike se za posebno čiščenje sobe zaračuna 80 EUR.

Politika hišnih ljubljenčkov in drugih živali

Hišni ljubljenčki so dovoljeni z doplačilom 6 EUR / dan.


 Politika škode

Zgodijo se nesreče. Hostel  ne more biti odgovoren za škodo, ki so jo gostje naredili zaradi neprimernega vedenja ali škodo, ki so jo sami povzročili v svojih sobah, na hodnikih ali kjer koli v prostorih hostla. Gostje morajo za škodo takoj obvestiti recepcijo. Če tega ne storijo in osebje hostla zabeleži škodo, se lahko gostom zaračunajo stroški odprave škode, vključno z računom in pisnimi poročili o škodi. Pridržujemo si pravico, da po odhodu za zgoraj navedene namene bremenimo vašo kreditno kartico.


 Dogodki

V našem hostlu potekajo vse vrste prireditev v različnih letnih časih, kot so poslovni dogodki, sestanki itd., ki lahko motijo ​​vaše bivanje. Prosimo vas, da se ob rezervaciji pozanimate za takšne dogodke, če mislite, da bi to lahko motilo vaše bivanje.


Odgovornost

Hostel ne more biti odgovoren za neposredno ali posredno izgubo premoženja gostov. Gostje hostla morajo takoj prijaviti na recepciji, če kateri od njihovih predmetov izgine, da lahko hostel začne postopek in pokliče policijo, ki opravi potrebno zaslišanje. Za kakršne koli zavarovalne primere je potrebna policijska izjava.


Veljavnost in politika darilnih bonov in / ali vaučerjev

Darilni boni in / ali veljavnost vaučerjev (skupaj Vauchers) veljajo do veljavnosti datuma na darilnem bonu. Če datum ni zapisan, se domneva, da je veljavnost bonov 1 leto.

Veljavnost smučarskih kart v paketu

Smučarske vozovnice v paketu so neprenosljive, ter jih ni mogoče pokoristiti v drugih terminih. Z nakupom paketov z vozovnico za smučišče Vogel se strinjate tudi z njihovimi pogoji poslovanja. V primeru slabega vremena in posledično zaprtega smučišča, PAC d.o.o. ne odgovarja za nezmožnost koriščenja vozovnice.


Politika reklamacije

V primeru morebitne reklamacije se morate gostje takoj prijaviti osebju ali recepciji. V primeru, da bi reklamacijo lahko rešili na kraju samem in gost ne bi takoj obvestil recepcije in o tem javil, se gost strinja z opravljeno storitvijo in izgubi možnost poznejše reklamacije ali kakršnega koli zahtevka za znižanje cene ali zahtevek za povračilo .


Potovalno zavarovanje

Vsem gostom toplo priporočamo, da se prijavijo na potovalno zavarovanje, da v primeru bolezni ali nenadnih in nepričakovanih vzrokov ponudnik zavarovalnice poskrbi za stroške


Pristojnost

Sodne obravnave potekajo v Sloveniji.


 Terms & Conditions

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Prices

All prices are in EUR (euros) and include VAT if not explicitly stated otherwise.

Reservation Warranty Policy

All reservations need to be backed by a valid credit card or cash deposit to cover the length of stay as a warranty and for the reservation to be confirmed.

Check-in documentation and privacy

Upon arrival and check-in a personal identification document is obligatory as per applicable law of Slovenia

Taxes

Tourist tax and promo tax are to be paid separately upon departure and are thus presented on the invoice as separate obligatory additional costs.

Cancellation policy

Low season (4.1. - 30.6.; 1.9. - 24.12.)

  • Guests may cancel the reservation free of charge anytime up until excluding 7 days before arrival.

  • Cancellation up to 48 hours priort to arrival costs 30 % of the whole amount of the reservation.

  • Cancellation from 48h to 0h prior to arrival a full (100 %) amount of reservation amount is charged.

High season (25.12.-.4.1., 1.7.-31.8.)

  • Guests may cancel the reservation free of charge anytime up until excluding 14 days before arrival.

  • Cancellation up to 96 hours prior to arrival costs 30 % of the whole amount of the reservation.

  • Cancellation from 96h to 0h prior to arrival a full (100 %) amount of reservation amount is charged.

Cancellation policy with special offers and/or promotions and/or packages may differ.

Suha Hut and Apartmet house by Savica:

  • Guest may cancel the reservaton 60 days before arrival (deposit of 30% can not be refunded)

Cancellation by the co-donor

The co-owner can cancel the reservation at any time in case of force majeure, or if he finds that the guest will not comply with the house rules.

Payment options

Possible forms of payment are Bank Transfer, Credit cards and debit cards as well as cash.

  • Credit cards accepted: MasterCard, Visa.

  • Debit cards accepted: Maestro


All costs must be paid in full upon check-out. If you have stay of 7 or more days, PAC d.o.o. may require to cover the costs induced up to that day. 

In case of costs being left out by accident and recognised later on, such as guests failing to report minibar usage or usage of other payable hotel services and/or accounting errors at check-out, PAC d.o.o. reserves the right to charge the credit card after your departure.

Children

  • Children up to 3,99 years of age stay free of charge.

  • Children above including and over 14 years of age are treated as adults and therefore pay full price.

When placing the reservation children ages should be respected and for children above 14 years it is rendered as adults and should therefore be marked as adults.

Baby cots are available for a surcharge.

Parking

Hostel offers a limited number of free parking space. Please do not leave valuables or money in the car. We do not take responsibility for the safety of the cars.

Check-in and Check-out policy

Check-in is after 14:00 on the day of arrival. If guests wish to check-in before the time of checking a surcharge of 20 EUR.

Check-out is before 10:00 on the day of departure. Failing to check-out on time on the day of departure you will charged with late check-out fee in amount of 20 EUR.

Group cancellation policy

In high season

  • More than 45 days before arrival: No charge

  • 44 days to 15 days before arrival 50 % of arrangement

  • 14 days to 0 days or no show: 100 % of arrangement

In low season

  • More than 30 days before arrival: No charge

  • 29 days to 10 days before arrival 50 % of arrangement

  • 9 days to 0 days or no show before arrival: 100 % of arrangement

Smoking policy

By the Slovenian Law it is strictly forbidden to smoke inside the buildings across the country. Smoking is especially prohibited in the Hostel rooms. Failing to comply with smoking policy a fee of 80 EUR is charged for special cleaning treatment of the room.

Pets and other animals policy

Pets are allowed with a surcharge of 6 EUR / day.

Damage policy

Accidents happen. However, Hostel can not be held responsible for the damage made by guests inproper behaviour or damage inflicted by guets themselves in their rooms, hallways or anywhere on the premises of the hostel. Guests are required to report the damage to the reception immediately. Failing to do so and when the damage is recorded by the Hostel Staff, the guests may be charged with costs for fixing the damage including with an invoice and written reports on the damage. We take the right to charge your credit card after your departure for the aforementioned purposes.

Events

All kinds of events are held at our Hostel in different times of the year such as, business events, meetings etc., which might interfere with your stay. We would like to ask you to inquire about such events at the time of placing your reservation should you think this could disrupt your stay.

Responsibility

Hostel can not be held responsible for the direct or indirect loss of guest property. Hostel guests are required to report to the reception immediately should any of their items gone missing so that Hostel can start the procedure and call for Police to perform neccesary questioning. Police statement is required for any kind of insurance claims.

Gift certificates and/or vauchers validity and policy

Gift certificates and/or vauchers validity (collectively Vauchers) are valid until the Valid until date on Vauchers. If there is no date written then it is presumed the validity of the Vauchers is 1 year.

Ski packages

The ski passes in the package are non-transferable and cannot be used at other times. By purchasing ticket packages for the Vogel ski resort, you also agree to their terms of business. In case of bad weather and consequently closed ski resort, PAC d.o.o. is not responsible for the inability to use the ticket.

Reclamation policy

Guests must report to the Hostel Staff or Reception immediately at an event of a possible reclamation of anykind. In case that the reclamation could have been solved on spot and Guest failed to notify and report to the reception immediately, Guest has conformed with the service rendered and has lost a chance for later reclamation or anykind of claim for the price reduction or claim of reinbursement.

Travel insurance

All guests are strongly advised to apply for a travel insurance so that in case of illness or sudden and unexpected causes, the insurance company provider takes care of the costs

Jurisdiction

The place of jurisdiction is Slovenia.